Norwex Enviro Products stands behind each and every one of its products. We want to make sure that you are happy with your purchase not just the first time you use them, but for years to come.

It all starts with our 100% Satisfaction Guarantee. If for any reason you are not happy with your purchase in the first 60 days, simply return the product and you will receive 100% of your money back.

Then for the next two years*, if our product is defective we will replace it free of charge. Norwex backs its commitment to quality, both now and in the future!

* Dryer Balls have a 1 year warranty and Magnet Balls are backed by a 5 year warranty.